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Contact Us

Email:

[email protected]

Your interest in Mogol featherlight shawls is much appreciated. We welcome enquiries regarding minimum order quantities of Mogol gift boxes with private label, made-to-order shawls, and customer-designed loungewear.

Address:

Mogol International Pte Ltd, Tanglin Post Office, P.O. Box 8180, Singapore 912499
Shipping
Returns
Privacy & Security

Shipping is conducted from the Company’s warehouse in Singapore. International shipments are made through the Singapore postal service at the flat rate of US$18 per unit (ie. a gift box containing a cashmere or fine wool shawl and a satin pouch).

Shipments will be sent by normal international post. Requests for shipment by Express Post or Courier can be arranged by direct email contact with the Company.

Email: [email protected]

Payment for shipping will be collected with the purchase. Orders will be dispatched within 3 business days from receipt of order payment. The Company’s warehouse operates Monday-Friday except on Public Holidays. Generally, orders shipped internationally are in transit for 7 -21 days.

Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

All shawls sold on this website are quality checked, carefully packed, and in excellent condition at the time of shipment.

Should the shipped item not meet your expectations, you may return it. However, please note that the Company has the right to reject a returned item that shows signs of having been worn ... and or if either the shawl or the gift box is dirty or damaged.

Returns must be shipped to the Company’s warehouse in Singapore. The shipping cost for returned items is borne by the customer. Any duties or taxes on return shipments are the responsibility of the customer. The return shipment must be postmarked no more than fourteen (14) days after receipt of item. Ten (10) days will be required to inspect the returned item from the date of its receipt at the Company’s warehouse. Refunds are processed seven (7) days after the period of inspection. The Company does not take responsibility for any item lost during the return shipping process. If you have any issues with the delivery of your package, please contact the carrier for a resolution. The Company is not able to resolve shipping problems after delivery. The risk of loss of items pass to the customer upon our delivery to the carrier. Please ensure that your selected shipping address is accurate and provides a secure location for your order.

Product color disclaimer : The products photos shown on this site are representative of the colors. Actual colors may vary from the images shown for the following reasons: (a) like dyed textile product, the dye shades may vary from one production run to the next; (b) your individual computer monitor settings can cause the appearance of the color on the screen to differ from the product photograph.

Privacy & Security

Your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is only used to process your orders and to provide a more personalized experience on our site.

Collection of Personal Data

Mogolinternational.com collects Personal Data directly from you through our website in the following ways:

  • when you submit a form for registering as a customer on our website or any other forms relating to any of our Products and Services
  • when you request that we contact you, be included in an email or other mailing list
  • when you respond to our promotions, initiatives
  • when you submit your Personal Data to us for any other reasons

You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the Products and Services you have requested.

Mogolinternational.com may also collect, use and disclose your Personal Data for providing additional Products and Services and benefits to you, including promotions, loyalty and reward programmes

Contacting Us

For any questions relating to your Personal Data or about our Privacy Policy, you may contact the Company by email at [email protected]

Governing Law

This Personal Data Protection Policy and your use of this website shall be governed in all respects by the laws of Singapore.

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